Your practice. Your team. Your customers. Connected.

J
June · Seabright Animal Hospital ›
Paws Desk — Seabright Animal Hospital Review mode: ON
S
StephenZeke · swollen hip photo · texted 4:18 PM
Photo to review
Hi Stephen — Zeke did great with his vaccines today. He was such a good boy at the clinic.
Since he's so lean, keep an extra eye on him tonight. Mild sleepiness or soreness can be normal.
hey is this normal?? his left hip looks so swollen
Z Zeke · Italian Greyhoundvaccines today · Dr. Beck
Last visitToday — vaccines, Dr. Beck
Reply as June
Reply drafted by June · approved by a human, every time
June is AI. The care is real.
Drag to scroll · tap a photo
Get Your Practice Line Become a launch partner
Both sides of the line

One conversation.
Two screens.

It's 1:12 PM and Erin has a question about Luna's incision. She gets a warm text back from someone at her vet's office. Your team gets the chart, June's draft, and the last word. Same conversation, same second — watched from both ends of the line.

What Erin sees — a text from her vet's office.
J
June · Seabright Animal Hospital ›
What your team sees — the chart, the draft, the approve button.
Paws Desk — Seabright Animal Hospital Review mode: ON
EC Erin ColeTexted 1:12 PM Comfort question
Reply as June
Patient file
LC Luna ColeSpayed Jul 10 · Dr. Row
OwnerErin Cole · client since 2022
Spay · Jul 10Healing check due · Dr. Row
June's read
Not urgent · likely normal healing — photo first
Clinical? No — comfort question. Escalation not required.
✓ Photo requested · 9:20 held
Every word drafted by June · sent by a human on your team
She gets great care. You get the goodwill — and your team never has to remember a thing.
The line

A real iPhone
on your front desk.

It's your office line — we just never let it drop a patient. Before the features, the demos, and the numbers, here's what that actually means. The simplest description is the true one.

1

Not automation

No blast texting. No robo-dialers. No auto-send, ever. Every message starts from your own client book — who's due, what they asked about once — never a bought list. Every message is a one-to-one conversation: drafted, then approved and sent by a human on your team, from your practice's number. It's the same thing as a manager texting a client about an appointment, because that's literally what it is.

2

The physical phone

An actual iPhone sits at your front desk, plugged in by the coffee maker. It rings — and a person on your team who knows the conversation picks up. Keep it charged; that's the entire maintenance plan.

3

In two places at once

The phone on the counter and the line in your Paws Desk are the same line. Text from the iPhone itself or from the desk — every word, every photo, lands in both.

4

Feels like a person, because it is one

June types, pauses, and answers at the rhythm of a busy front desk — and the moment anything sounds clinical, it goes straight to your team. The conversation feels like a person from your practice because functionally, it is one.

Not an AI gimmick. We don't automate the sending — we automate the remembering, and a human sends every message. Good old-fashioned engineering that keeps your clients talking to your staff.

The front desk, multiplied

One thread.
Your whole team.

Every conversation is one shared thread — the front desk, the techs, the doctors, you from home. Whoever's closest picks it up, and the whole story is right there when they do.

#front-desk — Seabright Animal Hospital · 6 members
EC
Erin Colevia iMessage

luna keeps licking at her spay incision. should I be worried?

Answered by June · approved by Dr. Row

S
Stephenvia iMessage

Zeke's swollen left hip is this normal?? his left hip looks so swollen

Photo added to Zeke's file · answered by June · approved by Dr. Beck

S
Samvia iMessage

thursday works

Booked Thu 9:10 with Kat

No app to install. No portal logins. It's just texts — your whole team sees every one.

The back of house

She reads your book
like your practice manager does.

Dr. Row operates on Tuesdays — and only Tuesdays. When she's in, her table is booked solid. June knows, so a Sunday-night dental question lands on Tuesday's schedule while other clinics are still checking voicemail.

Paws Desk — Tuesday, July 28 Dr. Row · surgery day
DR Dr. RowSurgery · Tuesdays only
8:00Spay · caninePoppy D.Booked by text · Thu 8:12 PM
9:30Dental cleaning · grade 2Mango W.
11:00Mass removal · biopsyChester N.
12:30 — lunch
1:00Neuter · felineZiggy B.
2:30Dental cleaning · extraction likelyMaple F.Booked by text · Sun 7:44 PM
3:45Growth removalDuke A.
DB Dr. BeckGeneral · Mon–Fri
8:40Ear recheckBiscuit P. · booked by text
9:20Sick visit · not eatingOlive R.
10:40Senior wellness + labsGus H.
12:30 — lunch
1:20New kitten examFirst visit
3:00Limp recheckRoxy M.
KT KatTech · room 2
8:00Vaccines · DHPP + rabiesAnnual clock
9:10Nail trim + anal glandsStanding regular
10:20Bordetella boosterBoarding next month
11:30Tech visit · ear cleanRefilled from waitlist · 9 min
12:30 — lunch
1:10Blood draw · thyroid recheck6-month labs
3:10Vaccines · kitten series 2 of 3Series on schedule
TH TheoTech · room 3
8:00Vaccines · rabies 3-yrOn its own clock
9:10Weight check · diet programWeigh-ins free
10:10Suture removalSpay · day 14
11:30Nail trimStanding regular
12:30 — lunch
1:10Heartworm testBefore refill renews
2:20Vaccines · puppy series 3 of 3Recalled by text · booked same day
Surgery Vaccines Tech visit Sick / recheck Doctor time
6 surgerieson Dr. Row's Tuesday — two of them scheduled by June, by text, after hours. Her table fills before the week starts.
0 minutesof unfilled exam time. The 11:30 cancellation was refilled from the waitlist in 9 minutes — by a text, not a phone tree.
5 clocksrunning at once — annual exams, monthly prevention, puppy series, boosters, senior labs. Every pet on its own rhythm, none of them dropped.
One patient. The whole story.

His past is on the chart.
His future is on the calendar.

Meet Biscuit — seven years of Sam's golden retriever on one line. Zoom out and it's the story of a dog who kept showing up. Zoom in and the next visit is already on its clock — with the watch items, the due dates, and the "Sam asked about it once" that no busy front desk can hold in its head. June holds all of it.

BP Biscuit PorterPatient since 2019 · Dr. Beck · vaccines with Kat
Today · Jul 2026
Happened Planned — dashed until it's real Watch item His visit rhythm Tap any point · zoom the line · read the card Swipe the line · tap a point · zoom
A lapsed vaccine doesn't feel like lost revenue.
It feels like nothing happened.
That's exactly the problem.
Why the best practices are quietly automating recall
The journey, on autopilot

Annuals run on a twelve-month clock.
Prevention runs on thirty days.

Every pet runs on several clocks at once — annuals, monthly prevention, series, boosters — and every pet's timers are different. Postcards treat them all the same. June runs each one, personally.

Every 12 months

The annual exam

The heartbeat of the practice. June runs every pet's annual on its own cadence, not a postcard batch: a warm text at month eleven, an offered time with the doctor they always see, and a booked visit before the due date ever passes.

Every 30 days

Heartworm & flea prevention

The killer rhythm — because a missed refill isn't an inconvenience, it's a gap in protection. June counts the doses in the file and texts before the last one goes down. The refill arrives before the gap ever opens.

Series & boosters

Puppy series, bordetella, rabies 3-yr

The multi-visit sequences postcards always fumble — three puppy visits, kitten series, boosters on their own odd clocks. June books the whole series as a set and confirms each visit the day before, so "2 of 3" never quietly becomes "1 of 3, forever."

Day 0Two hours post-op

The reassurance text

Before Luna's home from her spay, the relationship starts. Your practice's own aftercare protocol, in plain language — the half of it every owner forgets by the time they reach the car.

Hi Erin, it's June — Luna did great today. A quiet evening and a small meal are perfect, and the e-collar stays on so she can't lick that incision. Text me here if anything feels off — this line is me, not a machine menu. will do — thanks june 🙏
Day 2The check-in

The follow-up nobody else sends

Worry peaks on day two — and nobody from a normal clinic calls. June does. Anything that sounds like more than normal healing goes straight to your clinical team, instantly.

How's Luna feeling today? back to knocking things off tables That's exactly what we want to hear 😊
Week 2Sutures out

Suture removal, actually scheduled

The two-week suture check is the loop everyone means to close and nobody calls about. June books it before they leave and confirms it the day before.

Quick one — Luna's suture check is Thursday 10:10 with Theo. Two minutes, no charge, and she doesn't even have to be brave. awesome, I'll see you then — how's it looking? Luna's spay incision, healing cleanly Dr. Row took a look — healing beautifully, no sign of infection. See you Thursday 😊
Month 11Before the due date

The annual, before it's due

Not a postcard. Not a robocall at 2 PM. A text from a person Erin already knows, offering the doctor Luna always sees, at the time they always book.

It's almost Luna time — her annual is due next month. Dr. Row has her usual Thursday 10:10. Want it? you know us. book it
Month 14+If they go quiet

The win-back, before they're gone

A pet who misses one annual is halfway to whichever clinic is closer to the new house. June notices the silence and reaches out like a person who actually missed her — because the practice did.

It's been over a year since Luna's last exam — and her heartworm prevention ran out in March. Want me to find you a Thursday?
⏱ Every pet. Every clock. Never missed.
Day one — before a single new patient

Everyone who stopped coming
is still in your patient files.

Lapsed annuals. Prevention gaps. Dentals that were recommended and never scheduled. You already earned these clients — June reads every file and goes and gets them back.

1 Read the book

Every patient, every file

We ingest your history — visits, dates, spend, and every recommendation that never got scheduled. Then we surface everyone whose own clock says they should have been back by now — the lapsed annuals, the prevention gaps, the grade-2 dentals still waiting.

2 Make the offer

Matched, not blasted

June reaches out with the specific reason that matters to that client — the dental they postponed, the protection gap that actually worries the doctor, the Saturday slot they always book — like someone who actually read the file. Because she did.

3 Humans close

She opens the door. You walk through it.

June does the outreach. The second someone answers, it is yours — with the whole history on one card, so whoever picks it up sounds like they've known her for years.

CL Cooper LindqvistLab mix · owner Hal Lindqvist · client since 2020 · Dr. Beck ● Lapsed — 16 months
The numbers
$2,940Lifetime value 11Visits ~12 moHis old rhythm
History & open recommendations
Annual + vaccinesMar 14, 2025
Nail trims, TheoRecurring
Sick visit · earNov 2, 2024
Dental · grade 2 — recommended, never scheduledMar 2025
What we know, from 9 messages
Always books Saturdays. Asked whether the dental could wait — cost was the worry, twice. Heartworm refills stopped in June — his protection has a gap. Last reply Mar 2025: “see you at his next annual!” — and then nothing.
The message June sent
Hi Hal — it's June at Seabright. Cooper's overdue for his annual, and his heartworm protection ran out in June — that gap worries us more than anything else on his chart. Want me to find you a Saturday?
His response — 7 minutes later
wow ok I didn't realize it lapsed 😬 yes — honestly the dental scared me off, is there a payment plan?
Needs a humanHe's asking about money. June stops here — on purpose.

This is how a private client advisor works a book — one name, one message, one reason to come back. It runs against your entire patient base on day one, then quietly forever after.

Why you can trust the machine

We proved it in the hardest room in retail. First.

Before veterinary medicine, we built this for licensed cannabis retail — an industry banned from Google ads, Meta ads, and mass email. Conversation was the only channel allowed, so we made it the only channel that mattered. One store, one campaign, thirty days:

118K+
Customers Tracked
Across 374K transactions
22.4%
Text Conversion
619 of 2,800 walked back in
$13,706
Revenue Recovered
From 179 written-off customers
1.5 days
Text → Visit
Average time to walk back in

Real numbers from our proof-of-concept deployment in a licensed dispensary with 118,000+ customer profiles. We publish the mechanism, not mystery math — ask us on a call and we'll walk you through exactly how attribution was measured.

That result came at a $60 average ticket, selling to customers with a dozen alternatives on the same block. A wellness visit is worth more, the dental behind it is worth four figures, your clients already chose you — and the clinic down the road is still mailing postcards. Do the math we did.
Launch partner

We're looking for one veterinary partner
to launch this with.

Not a beta list — one real clinic. We build StickySignal Paws alongside your team, on your book, your clients, your voice. In exchange you get it first, it's shaped around your practice, and you shape what it becomes.

1

Founding-partner pricing, locked for life

The rate we launch with is the rate you keep — in writing, for as long as you're with us. When every clinic runs a line like this, you'll have been the first.

2

Your feedback sets the roadmap

What your front desk asks for gets built first. Your workflow is the spec — the recalls, the approvals, the desk, all tuned to how your practice actually runs.

3

A direct line to the people building it

No ticket queue, no account-manager relay. You talk to the people writing the code — weekly through launch, and whenever you need us after.

One email from a human, not a sequence. We answer everything personally.

Something went wrong sending that — email us directly at vet@stickysignal.io.

The questions everyone asks

Fair questions. Straight answers.

Is June a bot? Do my clients know?+
June is your Care Concierge — an AI trained on your doctors, your schedule, and your voice — with optional human approval on every single message. Clients experience a warm, consistent person from your practice. How you present her is your call: many practices simply treat the line as "the office phone," because that's exactly what it is — a number your staff can answer, backed by someone who never forgets a vaccine.
What happens when a client calls the number?+
The practice line is a real iPhone sitting at your front desk. A client who calls gets your actual staff — with the entire text conversation on the screen in front of them, and the pet's full file one tap away in the Paws Desk. "Give me one sec to pull up our thread" is a perfectly human sentence.
What if someone texts an emergency?+
Instant escalation, zero automation. Any urgent-sounding message flags the thread and notifies your team immediately — Slack, text, or phone — and June's only move is to say call us, or come in now. Nothing clinical is ever answered by AI. This rule is hard-coded, not a setting.
Can she actually schedule into our book?+
Yes — that's the point. June is schedule-aware: she knows which doctors do what, which days they're in, and which rooms are open. She offers real times, holds real slots, and your front desk confirms everything in review mode until you trust her enough to let the routine bookings run themselves. Surgery on Dr. Row's Tuesday, vaccines with the tech they always see, a puppy series booked as a set — the book stays sane because she reads it the way your practice manager does.
What about consent and privacy?+
Quietly and properly. Every message is one-to-one — your practice talking to its own client — client preferences are honored instantly, and clinical detail stays out of threads by default. Bring your questions to the call and we'll walk you through the full data flow before anything goes live. It's a ten-minute conversation.
Does this replace my front desk?+
The opposite — it makes them superhuman. Your team keeps the relationships and the judgment calls; June takes the part that was never getting done anyway: the 6 PM post-op texts, the month-eleven annuals, the refill saves, the "it's been a while" messages nobody has time to send. Most practices describe it as hiring their most reliable employee ever, for a third of a salary.
How fast can we launch?+
About two weeks — and none of it is carrier paperwork, because an iMessage line needs no A2P campaign registration (the 2–3 week wait every SMS platform makes you sit through). We learn your doctors, schedule, and voice; set up your practice line, persona, and recall clocks; import your client base; then June starts with your existing clients — the lapsed annuals and prevention gaps already hiding in your files right now. Most practices see their first June-attributed appointment in the first week live.

They're worth
the check-in.

The post-op text. The day-two "how's she feeling?" The "we haven't seen you in a while." All the care that slips when the front desk gets busy — done, personally, every time. We're accepting founding veterinary practices now.

Get Your Practice Line
vet@stickysignal.io · Live in ~2 weeks · Month-to-month